The 'Best Before Date' of your WILDE product depends on when it was opened. The pictogram on the label representing a jar with an open lid indicates the number of months during which the product will retain optimal effectiveness after opening. For example, '12M' corresponds to one year from the date of opening, '9M' to nine months, etc...

Up to 300 degrees celcius

The primary heat protector is the Sodium Polystyrene Sulfonate. There is also another form of protection from the Sodium Cocoyl Amino Acids and Potassium Dimethicone PEG-7 Panthenyl Phosphate. This is a thermo-activated protective and restorative treatment, which rebuilds the lipids in the hair, helping to prevent heat damage. As an added benefit, it also protects the hair root and promotes growth.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

Domestic shipping can take up to 5 business days.

Foreign shipping could take up to 14 business days.

Due to global supply chain challenges, shipping times could be longer than usual.

Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of ourShipping Policy.

Yes, we offer free shipping for large domestic orders. Check the cart to see the current deal on free shipping.

Yes, we ship our products all over the globe.

Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.

Yes, we offer full and partial refunds.

Please enquire for more information about our Refund policy.

A refund request can be submitted within a month after the purchase is made.

In the case when the product and packaging are unopened and undamaged, you are eligiblefor a full refund.

In the case whenthe packaging has been opened and the product has been used, you are eligiblefor a partial refund.

In the case when aproduct has been damaged, and the damage is not covered by your warranty, you are not eligiblefor a refund.

Please check our Terms of Serviceto see if you're eligible for a refund.

When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.

When an order includes free shipping, only the cost of the return shipping is handled by the customer.